Видео с ютуба Ron Kaufman

Uplifting Service | Ron Kaufman | Talks at Google

Вдохновляющий доклад Рона Кауфмана о семи правилах лидерства

Uplifting Keynote Speech by Ron Kaufman on Service Culture at Swiss Excellence Awards

Ron Kaufman Keynote Speech: How to Build a Culture of Service Excellence

Ron Kaufman on Using the Term Service Partners vs. Internal Customers

Ron Kaufman on the Connection Between Service and Care

Рон Кауфман объясняет разницу между заботой и обслуживанием

Ron Kaufman on the Upgraded Definition of Service and Uplifting Care

Насколько хороши или плохи предоставляемые вами услуги? Вдохновляющая речь Рона Кауфмана.

Ron Kaufman’s 2018 Full Keynote Speech at the Asia Professional Speakers Conference

Podcast: Second Interview with Ron Kaufman on Dubai Business Breakfast

Service Encounter of the Third Kind (Part 1) - Ron Kaufman

What IS an Ideal Customer Experience?

Ron Kaufman Explains TPR and the Power of Social Responsibility

Как превратить недовольных клиентов в довольных партнеров по обслуживанию

Uplifting Service by Ron Kaufman: 7 Minute Summary

TV Interview on FOX News with Ron Kaufman: How to get better service when you fly

Set Your Business Apart While Serving Your Customers Better

What is Excellence? Ron Kaufman’s Inspiring Speech on Excellence as Momentum not a Position

Service Leadership Workshop by Ron Kaufman – Ron Kaufman